A liquor store worker shared a story about a customer who kept trying to price match wine for over a year, even after the store dropped the policy for good, according to a post shared by TwistedSifter.

What happened

The worker said a customer they called "Josh" came into the store every couple of months to buy two to four bottles of a specific wine. Each time, he tried to price match it to a local grocery chain's price. The store changed its price match rules several times over the course of a year, and each change led to a new round of confusion with Josh.

At first, the store let customers bring in paper receipts to prove a lower price. That stopped, so Josh had to show the price online. Workers said Josh once pointed to a Google search result instead of the actual store website, and argued that he was right anyway.

Later, the store let customers show the price through the grocery chain's app. Then that stopped too, because workers suspected people were using screenshots or special app coupons to fake lower prices. After that change, staff had to look up prices themselves on the store's own computer, which showed a different price than the app or the website did.

Josh kept insisting that workers had told him to download the app, and that changing the rules again was unfair. The worker said Josh complained to nearly every employee, including the manager, and got the same answer each time. One coworker even hid in an aisle to avoid dealing with him.

In July, the store dropped price matching completely. The worker said they got to deliver the news to Josh themselves, and watched him go through what felt like the stages of grief before accepting an in-store discount instead. The worker thought that was the end of it, until Josh came back in and asked about price matching again.

What this means for you

Stores change their return and discount policies more than people realize, and old deals do not always carry over. This site exists to explain stories like this in plain language, because nobody should need a dictionary just to understand everyday news and workplace tales.

1. Always check a store's current policy before counting on a price match.
2. Keep proof of a lower price in the format the store actually accepts, like a live website page.
3. If a policy changes, ask staff directly instead of assuming the old rule still works.

If you shop somewhere that offers price matching, ask an employee what proof they need today, since the rules may have changed since your last visit.

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